Contact Information

At CA MAISON, we pride ourselves on providing excellent customer service. If you have any questions about our products, your order, or our policies, we're here to help.

Customer Support

Email: ca.maison@outlook.com

We aim to respond to all enquiries within 24–48 business hours.

Business Hours

Our customer support team is available during the following times:

Monday – Sunday: 6:00 am – 10:00 pm (GMT/BST

Messages received outside of business hours will be answered as soon as possible on the next working day.

Order Enquiries

If you are contacting us about an existing order, please include:

• Your order number
• Your full name
• A brief description of your enquiry

Providing this information helps us resolve your query as quickly as possible.

Returns

For information about returning an item, please refer to our Returns & Refund Policy before contacting us.

Business Information

Business Name: CA MAISON

If applicable, additional business details such as our registered company number and registered office address may be provided on request or displayed elsewhere on our website.

Response Times

We strive to reply promptly, but response times may be slightly longer during busy periods, weekends or UK public holidays.

Customer Satisfaction

Customer satisfaction is extremely important to us. If there is ever an issue with your order, please contact us before leaving a review. We will always do our best to find a fair and prompt resolution.

Thank you for choosing CA MAISON.