Terms of service

CA MAISON – Terms of Service

Last Updated: 26 July 2026

Welcome to CA MAISON. These Terms of Service ("Terms") govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Us

CA MAISON is an online retailer specialising in jewellery and accessories.

If you have any questions about these Terms or your order, please contact us:

Email: ca.maison@outlook.com 
Website: https://ca-maison.co.uk

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services.

3. Products

We aim to ensure all product descriptions, images and prices are accurate. However:

  • Product colours may vary slightly depending on your screen.
  • Measurements are approximate.
  • We reserve the right to correct any errors or omissions without prior notice.

4. Pricing

All prices are displayed in Pounds Sterling (£).

We reserve the right to change prices at any time before an order is placed. The price charged will be the price shown at checkout.

5. Orders

Once you place an order, you will receive an order confirmation email. This does not mean your order has been accepted.

We reserve the right to refuse or cancel any order where:

  • Payment cannot be authorised.
  • A pricing error has occurred.
  • Stock is unavailable.
  • Fraudulent or suspicious activity is suspected.

If payment has already been taken, a full refund will be issued.

6. Payment

Payments are securely processed through Shopify Payments and any other payment providers available at checkout.

CA MAISON does not store your payment card details.

7. Shipping

Estimated delivery times are provided for guidance only and are not guaranteed.

CA MAISON is not responsible for delays caused by postal services, customs authorities or events outside our reasonable control.

8. Returns and Refunds

Returns are governed by our Returns & Refund Policy.

Customers should refer to that policy for information regarding eligibility, time limits and refund procedures.

Nothing in these Terms affects your statutory rights under UK consumer law.

9. Intellectual Property

All content on this website, including logos, photographs, product descriptions, graphics and branding, is owned by or licensed to CA MAISON.

No content may be copied, reproduced or used without our prior written permission.

10. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorised access to our systems.
  • Introduce viruses or malicious software.
  • Copy or scrape website content without permission.

11. Limitation of Liability

To the fullest extent permitted by law, CA MAISON shall not be liable for any indirect or consequential loss arising from the use of this website or the purchase of our products.

Nothing in these Terms excludes liability where such exclusion would be unlawful, including liability for death or personal injury caused by negligence or for fraud.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you agree to the collection and use of your information as described in that policy.

13. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be available on our website and will take effect immediately upon publication.

14. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions regarding these Terms, please contact us:

CA MAISON
Email: ca.maison@outlook.com
Website: https://ca-maison.co.uk